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Alltel Disclaimer

Federal state and local taxes apply- In addition, Alltel charges a Regulatory Cost Recovery Fee (currently $.56), a Telecom Connectivity Fee (currently $.59). Federal & State Universal Service Fund fees (both vary by customer usage), and a 911 fee of up to $1.94 (where 911 service is available).  These additional fees are not taxes or government-required charges and are subject to change.

Automatic Minute Back:  Automatic one-minute credit provided for any dropped voice call on the Alltel network as of March 2005. Not available on prepaid plans. No action is required by the customer to receive the credit. Total dropped calls will be reflected on the current month’s billing statement. Dropped calls will not be credited when outside the Alltel network. Program may be discontinued at the discretion of Alltel.

Anytime Plan Changes: Does not apply to certain business accounts. Plan changes may not become effective until beginning of your next billing cycle.

Unlimited Calls Home: Unlimited Calls Home requires 2 or more lines of wireless service on the same bill. Primary line must be on a select rate plan $49.99/month or higher that includes unlimited Mobile-to-Mobile minutes. Available to single line accounts for $5/month. Calls must begin & end in your plan’s calling area. Customer’s wireless number and designated home number must be in the same geographic area.

Plan Details:  Usage outside of your calling plan/coverage area is subject to additional roaming, minute and long-distance charges. Nights are Mon-Thurs 9:00pm-5:59am. Weekends are Fri 9:00pm-Mon 5:59am. Mobile-to-Mobile Minutes apply to calls between Alltel wireless customers that begin and end in your plan’s calling area. Call forwarding, 411 and voice mail calls excluded.

$9.99 Add Lines: Secondary lines available for $9.99/month. 1 line must be a primary line of service on select rate plans $59.99 and higher, with no more than 4 secondary lines at $9.99/month. 2-year service agreement required for each line in conjunction with a phone promotion.

$20 Add Lines: Secondary lines available for $20/month with activation of 2 lines of service on qualifying rate plans. 1 line must be a primary line of service, with no more than 4 secondary lines. 2-year service agreement required for each line in conjunction with a phone promotion.

Messaging Packages: Airtime charges apply when customer sends or receives a picture or video message. Messages will be saved and delivery attempted for up to three (3) days. Alltel does not guarantee message accuracy, completeness or delivery. Messages are neither monitored nor controlled for content, except for direct communication from Alltel. Your bill will show a summary count of messages received and sent. Only those messages confirmed to be sent or received will be applied to your bill. Messaging detail is currently not available. Text messages are limited to 160 characters per message.

Axcess Services: Axcess features only available for use in Alltel digital wireless and roaming partner markets. Ringtone storage varies by phone. Deleted ringtones must be downloaded again for re-use, resulting in an additional charge. By downloading Axcess Apps, customer agrees to the BREW End User License Agreement at alltel.com/axcess. For download questions or problems, call Alltel Customer Service at 1-866-alltel7.

Extended Night Minutes: Extended Night Minutes available to new and existing customers on select plans $39.99 and higher. No contract extension required. Any secondary line is eligible but requires an additional $7/month fee.  

ProductGuard Plus/PlatinumGuard Plus: The insurance component of ProductGuard or PlatinumGuard products will be underwritten by the Insurance Corporation of Hannover.  Asurion Insurance Services, Inc. is the agent and provides claims servicing under these programs. The provider of the coverage for malfunction is Asurion Warranty Services. Inc. except in Florida where the provider is Asurion Florida Warranty Services. Inc.

Mr. Rescue:  Not available on all rate plans.

Touch2Talk: Touch2Talk (T2T) minutes available on qualifying Freedom rate plans (not available on prepaid plans). Customer’s T2T coverage area may differ from the customer’s wireless calling area. Touch2Talk calls made outside of your T2T coverage area will incur roaming and airtime charges. For T2T calls made on the Alltel network, usage is measured in seconds. At the end of your billing cycle, the number of seconds used is totaled and converted into minutes. Usage is billed to the minute for T2T calls made off the Alltel network. Any partial minutes will be rounded up to the next full minute. Additional minutes outside of T2T package plan billed at $.15/minute; wireless rate plan minutes not affected. Some features cannot be used during Touch2Talk session. See alltel.com for complete T2T details.

Additional Information: Limited-time offer at participating locations. Credit approval and approved handset required. $20 non-refundable activation fee will apply. $200 early termination fee may apply. Minutes must be used each month and do not carry over. Rates are not applicable with carriers that cover the Gulf of Mexico, such as Coastel and PetroCom. Offers are subject to the Alltel Terms & Conditions for Communications Services available at any Alltel store or alltel.com. All other product and service marks referenced are the names, trade names, trademarks and logos of their respective owners.


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