1. Go to the web page you wish to send.
    2. Click File then Send Page (Note: Windows users many also right-click the mouse and select Send Page)
    3. Type in the recipients email address and edit the Subject field if necessary.
    4. Click Send.


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To send a message to multiple people such that each recipient cannot see the other recipient's addresses or names; List their email addresses in the BCC field (Blind Carbon Copy). To display the BCC field for use, enable it from the View menu in the Mail composition field in Outlook. Or, click on "To" in the Netscape composition window and select BCC from the dropdown menu.

To maintain quality of service and keep costs under control, limits on email inboxes are necessary for ISPs to have in place. We chose very liberal limits to give you email capabilities that are far higher than what other ISPs offer. Size limits for your inbox are the following: 30 Mb. per message limit, 150Mb. per mailbox limit and a 90 day retention of mail left on our server. Please note: Email should not be left on our mail server. All participants should have their email software set to download email messages rather than leave them on the mail server. If you have questions on how to check that setting, contact us at help@chibardun.net.


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CTC Net offers web-based email so you can check your email from any computer that has an Internet connection. To check your email from another computer go to http://webmail.chibardun.net. Type in your Chibardun email address and the password that was assigned with your Chibardun email address in the appropriate fields, then click Check Mail.

CTC Net offers Spam Filtering and Virus Protection to anyone using an @chibardun.net email address.  The Spam Filtering and Virus Protection service gives you the control to block the junk email and at the same time scans incoming email for potential viruses.  Click here for more information about this service.

Important: Never reply to a Spam email. Requesting to be removed tells the spammer your email address is active and you will be spammed even more. Never buy anything from someone who sends you unsolicited advertising by email. That will reinforce the idea that Spam works.

Verify that the email settings are correct.

Mac OS X
1.  Open System Preferences
2.  Click on the Internet icon
3.  Click on the email tab
4.  The Incoming mail server (POP3) should read: mail.chibardun.net
5.  The Outgoing mail server (SMTP) should read: mail.chibardun.net
6.  The User Account ID is your CTC Net assigned username. Make sure to use all lowercase letters and don't include the @chibardun.net.

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There is a limitation on the size of email attachments you can send and receive. The limit is a 30 Mb email or roughly an 27 MB attachment.  Keep in mind though, that your recipient's ISP may have a limitation on the size of attachments they can receive.

Email is not an efficient way to send or receive large files. It is more efficient to FTP (file transfer) large files back and forth. If you have an ongoing need to send or receive large files, contact us to setup a virtual FTP account.

If email starts to download, but gets stuck it may be the result of a few things. The email that appears stuck may be very large and will either take a long time to download or will never download; your computer may be short on memory; or, that particular email is corrupt in some way.

Let your computer attempt to download e-mail for about 20 minutes. If no progress has been made, cancel the download process and go to Webmail and view your email. In Webmail you can view and delete the large emails that will not download.

All versions are listed below.  Please scroll down until you locate the version you are using and follow the instructions listed.
If you currently use either of these programs to receive email, do not "manually setup" another account.  Just check your settings to make sure you have mail.chibardun.net listed and NOT mail.airstreamcomm.net.

Outlook 2000 / Outlook Express

1. Click Tools then click Accounts.
2. Click the Mail tab.
3. Click the  Properties button.
4. Click the Servers tab.
5. Verify that your Incoming mail (POP3) server: field  mail.chibardun.net. If you have WildBlue service you will need to type pop.chibardun.coop in the Incoming mail server field.
6. Verify that your Outgoing mail (SMTP) server: field mail.chibardun.net. If you have WildBlue service you will need to type mail.chibardun.coop in the Outgoing mail server field.
7. Click OK.
8. Close out of this window.

Outlook 2003 

1.  Open your Outlook 2003.
2.  Click Tools then click E-Mail Accounts.
2.  The set up wizard will appear.  In the email category, select View or change existing email account. Select the NEXT button.
3.  Select Change button.
4.  Verify that you Incoming Mail Server is mail.chibardun.net for both incoming and outgoing email servers.
If you have WildBlue service you will need to type pop.chibardun.coop in the Incoming mail server
field.
5.  Test account settings to verify that everything you input is correct. Select the NEXT button.
6.  Finish

Outlook 2007

 1.  Open Outlook 2007
 2.  Select the Tools menu at the top left of your screen.
 3.  Select the Account Settings menu option.
 4.  In the Email Tab, Select Change on the toolbar.
 5.  Verify that both your Incoming and Outgoing Email Servers are mail.chibardun.net.
 6.  Click Next.
 7.  Finish

1.  Open Windows Mail.
2.  Click Tools then click Accounts.
3.  Make sure your email account is highlighted in the Email Category.  Click the Properties button (right hand side).
4.  Select Servers tab.
5.  In the Server Information Category, verify that your Incoming mail (POP3) server any our Outgoing mail (SMTP) server is mail.chibardun.net.  If you have WildBlue service you will need to type pop.chibardun.coop in the incoming. mail server field. 
16.  Click OK.
17.  Click Close.

How do I setup Outlook or Outlook Express to get email?

Outlook 2000/Outlook Express

Because different versions of Outlook and Outlook Express vary the setup slightly, the variations for Outlook Express are indicated in orange.  All attempts have been made to provide accurate instructions, but due to software variations your version may not match exactly step-by-step. Tip: If you don't find Accounts under Tools, look under View.

1. Open your Outlook or Outlook Express. If the Account Wizard starts step through the wizard filling in the fields as you go. Use mail.chibardun.net for both the Incoming mail (POP3) and Outgoing mail (SMTP) servers. User your CTC Net assigned username (account name) and password where indicated. If the Account Wizard doesn't start, continue with step 2.
2. Click Tools then click Accounts.
3. Click the Mail tab.
4. Click Add then Mail.
5. Display Name: Type your name (What you type in this field will be displayed on all outgoing emails.)
6. Click Next.
7. Select "I already have an e-mail address that I'd like to use".
8. Enter your ___@chibardun.net email address. If you have WildBlue service you will need to type your ____@chibardun.coop.
9. Click Next.
10. Type in the Incoming mail (POP3) server: field  mail.chibardun.net. If you have WildBlue service you will need to type pop.chibardun.coop in the Incoming mail server field.
11. Type in the Outgoing mail (SMTP) server: field mail.chibardun.net. If you have WildBlue service you will need to type mail.chibardun.coop in the Outgoing mail server field.
12. Click Next.
13. Type in the Account Name: field Your CTC Net assigned login/username. If you have WildBlue you will need to enter your WildBlue account name.
14. Type in the Password: field Your CTC Net assigned password. If you have WildBlue you will need to enter your WildBlue password.
15. If you don't want to enter the password each time, check Remember Password.
16. Click Next.
17. Click Finish, then Close, then click Send/Recv to verify that it is working.
18. Select your connection type:
    a.  If you are on a dial-up connection using a modem and your telephone line, choose Connect using my phone line.
    b.  If you have a broadband connection (Access Plus or WildBlue), choose Connect using my local area network (LAN).
19. Click Next.
20. Click Finish then click Close.
21. Click Send/Receive to verify that it is working.

Outlook 2003

          1.  Open your Outlook 2003. The Account Wizard starts.
          2.  In the email category, select Add a new email account. Select the NEXT button.
          3.  Select POP3. Select the NEXT button.
          4.  User Information acts as a label, this is what you want your email recipients to see in the From field of the
          email and where you want them to reply to. Input your Name and Email address.
          5.  Logon Information consists of the username and password that was issued to you by Chibardun.
          Input your Username and Password. *Exclude @chibardun.net in the username*
          6.  Server information: use mail.chibardun.net for both incoming and outgoing email servers.
          If you have WildBlue service you will need to type pop.chibardun.coop in the Incoming mail serve
          field.
          Test account settings to verify that everything you input is correct. Select the NEXT button.
          7.  Finish

Outlook 2007

          1.  Open Outlook 2007
          2.  Select the Tools menu at the top left of your screen.
          3.  Select the Account Settings menu option.
          4.  In the Email Tab, Select New on the toolbar. Next
          5.  Choose Microsoft Exchange, POP3, IMAP, or Http. Next
          6.  Enter your name. This is the name you wish to display in the From: field of your emails.
          7.  Enter your email address. This is the email address that all replies will go to.
          8.  Enter your Password.
          9.  Retype your Password. Next
          10.You may receive an error message stating that an encrypted connection to your mail server is not available.
          Click next to attempt an unencrypted connection.  It is detecting your email server settings for you. 
          You do not need to input them.
          11.  Click Next.
          12.  Finish

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1. Click Edit then Preferences
.

2. Double click Mail and News Groups to expand the category
.

3. Click Identity. Type in your name and email address username@chibardun.net (replace username with your CTC Net username) in the appropriate fields.


4. Click to highlight Mail Servers
.

5. Click Edit on the right
.

6. Change the Server Name: to mail.chibardun.net
.

7. Click OK
.

8. Change the Outgoing Mail (SMTP) server: to mail.chibardun.net
.

9. Click OK.
   
   

1. In Netscape, Click Window and choose Mail & Newsgroups. If you haven't already set up an account, the Account Wizard appears automatically. If an account already exists, the Account Wizard doesn't appear automatically; instead, after opening the Mail window, click File, choose New then Account.
2. Step through the account wizard filling in the fields as you go. Use mail.chibardun.net for both the Incoming mail (POP3) and Outgoing mail (SMTP) servers.
3. Use your CTC Net assigned username and password where indicated.
   

Using Outlook Express - Connect to the Internet. Open Outlook Express. Click on Inbox then click Send/Receive. To send an email click New. For more information on how to use Outlook click Help on the Outlook Express menu bar.

Using Netscape 7.x - Connect to the Internet. Open Netscape. Click on the Mail tab. If you don't see the Mail tab, click View, point to Show/Hide and place a check mark in front of Personal Toolbar.

Using Webmail - Go to http://webmail.chibardun.net. Enter your email address and password. Click on Login.


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Most likely you are either not connected to the Internet or your anti-virus, or firewall software is causing the problem. If you are sure you are connected to the Internet, disable all anti-virus and firewall software then try to get email again.


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Identify the Attached File Type

Usually the file name of an attachment indicates the type of file it is. For example, a file named A.GIF has a file extension of GIF which indicates that it is probably a GIF image file. Knowing the type of file allows you to select an appropriate application program to open the file in.

Windows 95 and above may be configured to hide file extensions. This can make it difficult to identify the file type. To have Windows show the file extensions:

1. Double-click My Computer.
2. Click View (Win95/98/NT4/Me) or Tools (Win2000/XP).
3. Click Options (or Folder Options).
4. Click the View tab.
5. Then uncheck "Hide file extensions for known file types" (or "Hide MS-DOS file extensions for file types that are registered").
6. Click OK to save changes.

The following site has lists of file extensions and the software that can read them: FilExt.com.

Here is a list of some common file types.

• BMP - Windows Bitmap image file. Use an image editor or Microsoft's Paint program to view this file type.
• GIF - GIF image file. Use a Web browser to view this file type.
• JPG - Jpeg image file. Use a Web browser to view this file type.
• PDF - Adobe Acrobat file. Use Adobe Acrobat Reader to view this file type.
• WAV - Windows Wave audio file. Use Windows Media Player to view this file type.
• ZIP - ZIP compressed archive. Use an Unzip program to decompress all files within the .zip file.
• XLS, DOC, PUB, PPT - These are Microsoft Office files. The following free utilities may be useful: Microsoft Office Converters and Viewers.
• TXT - Text file. Use Notepad or WordPad to view this file type.

Setting File Associations

Once you've determined the correct program to use with a particular file type, you will want to set the file association. Windows uses the file associations to select the default program to open a particular file type with.

Changing the settings of the Windows File Associations varies by the version of Windows. For specifics see: Win95, Win98, WinMe, Win2000 or WinXP.


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Email programs usually display some header information like the From, To, Date & Subject fields. The actual delivery of email does not depend on any of these headers, they are just convenience. Usually, the From line, for example, will be set to the sender's email address. This is so you know who the message is from and can reply easily.

Spammers want to make sure you cannot reply easily, and certainly don't want you to know who they are; so they insert fictitious email addresses in the From lines of their messages. This makes the From line useless in determining the real source of an email. Fortunately, the "hidden" headers of every email message can be very helpful in tracing spam.

Just like a postal letter will go through a number of post offices on its way from sender to recipient, an email message is processed and forwarded by several mail servers. Imagine every post office putting a special stamp on each letter. The stamp would say exactly when the letter was received, where it came from and where it was forwarded to by the post office. If you got the letter, you could determine the exact path taken by the letter. This is exactly what happens with email. As a mail server processes a message, it adds a special line to the message's header.

How to View Headers
Outlook Express - Select the email message and press Ctrl+F3.
Outlook Express for Mac - Select the email. From the View menu, choose Source. A new window will appear containing the email with full headers.
Outlook 2000-2003 - Right click on the message without opening it then select Options.
Netscape 4.x - Select the email, click View then Headers then All.
Netscape 7.x - Select the email, click View then Message Source.


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